What should I do if I received the wrong item?Updated 3 months ago
We’re very sorry if you received the wrong item! To process a replacement quickly, email us at [email protected] with the following details:
Order number, full name, and shipping address
A picture of the incorrect item and its packaging
The name of the correct item that should have been sent
Once we receive this information, we’ll promptly send you a free replacement. Our goal is to ensure you receive the correct Vacier jewelry as soon as possible.