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What should I do if I received the wrong item?Updated 3 months ago

We’re very sorry if you received the wrong item! To process a replacement quickly, email us at [email protected] with the following details:

  • Order number, full name, and shipping address

  • A picture of the incorrect item and its packaging

  • The name of the correct item that should have been sent


Once we receive this information, we’ll promptly send you a free replacement. Our goal is to ensure you receive the correct Vacier jewelry as soon as possible.

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