What material is your Jewelry made of?
Gold. Silver. Products in 925 Silver:. Wallets. Products in PU, vegan leather:..
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General
When Will Vacier Restock Sold Out Items?
Usually we restock sold-out items within 1 month. If you are curious about a specific item, please contact us through...
Do you offer custom packaging, gift boxes or gift cards?
At this time, we do not offer alternative packaging or gift boxes with gift cards. Our decision is based on our commitment...
How can I clean and take care of my Jewelry?
The cleaning schedule for stainless steel jewelry is highly dependent on how frequently the piece is worn. Typically...
Can you customize or engrave my Jewelry?
As much as we would like to help you, at the moment, we don't have the tools to customize our Jewelry once it is...
Are your products Waterproof? Can they tarnish or break?
We have a lifetime warranty on all of our products and their quality. We guarantee that they will never fade, break or...
What color of the Jewelry is available?
Our current collection includes pieces in Silver and Gold color. Please note that some of the items might be available...
I just had an issue with my product. Can I get it replaced?
All our items are made of high quality materials. However, they are also covered with a Lifetime Warranty, and you may get...
Is it possible to make my own set of products?
At the moment, we are offering only the following set of products:. We are working on adding more variations to...
Can I remove the dangling part/tag/extension chain from your chain bracelets?
Yes, you can remove the extension chain and the tag by using pliers...
Do pendants have "Vacier" on both sides?
The "Vacier" text is only on one side of the pendant.
Where can I find the detailed product description?
The product description is available for you on each product page:If you can find the relevant information, please message...
What is your Wallet made of?
Our wallets are made of PU Leather (polyurethane leather). This material is 100% vegan. It doesn't absorb water, which makes it easy to clean and doesn't dry out over time.